Lead times vary depending on the item and quantity ordered. An estimated lead time can be provided upon request by reaching out to Customer Care (customercare@nascohealthcare.com).

Any timeframe provided by Nasco Healthcare is an estimate made in good faith, reflecting our anticipated shipment and delivery schedule. While we strive to fulfill orders within the stated timeframes, unforeseen circumstances beyond our control may arise.

In such cases, Nasco Healthcare shall not be liable for any losses, damages, or consequences resulting from delayed order fulfillment. We appreciate your understanding and will make every reasonable effort to minimize delays and communicate promptly regarding any changes to expected delivery dates.

You can reach out to customercare@nascohealthcare.com or call 1-833-627-2642 (Option 1 for USA, Option 2 for International). You will receive a case number that you can reference for your inquiry.

Please email your tax-exempt certificate to customercare@nascohealthcare.com. You can also call Customer Care at 1-833-627-2642 to order using a credit card, or email your purchase order to orders@nascohealthcare.com.

Yes, you can email your purchase order to orders@nascohealthcare.com. Prepayment may be required.

Send photos and serial numbers along with your request to: customercare@nascohealthcare.com. Our warranty statement can be found here.